- Do you write the letters, or do I fill in forms?
- We write them. You type the details once (names, dates, addresses), and every letter fills itself in, ready to print, sign and mail.
- What's the difference between the two kits?
- The Family Paperwork Kit has the letters most families need first. The Complete Estate Kit adds 8 more letters, envelope labels, the executor organizer and the digital accounts checklist.
- I bought the basic kit. Can I upgrade?
- Yes. Open your kit and press Upgrade. You pay just the $10 difference, and everything you typed carries over.
- Do I have to pay to claim money?
- Never. Courts, banks, insurance companies and the government don't charge you to claim what's owed. The kits only save you the time of writing the letters. Everything else on Finding Claims stays free.
- Is this legal advice?
- No. Finding Claims isn't a law firm. These are plain request letters you send yourself. If the estate is large, someone disputes the will, or you're unsure of your rights, talk to a lawyer or free legal aid in the state.
- What happens to what I type?
- It stays in your browser on your device and is never sent to us. You choose whether this device remembers it. We never ask for a Social Security number: the letters that need one leave a line to write it in.
- What if a bank wants its own form?
- Use their form. Your letter still tells them about the death and asks what they need, which is usually the first step.
- Can I use it for more than one person?
- Yes. Clear the form and fill it in again as many times as you need.
- What if I'm not happy?
- Email support@findingclaims.com within 30 days of buying and you'll get your money back.